Unlike many of the other Hyatt Ziva and Zilara locations I have been to, you can arrange airport transportation directly through the Ziva Cancn by contacting the concierge desk before your stay. . It isnt connected to the main pool but its just a short walk away, and the servers did an excellent job of making sure everybody in the pool had what they needed. The property reserves the right to pre-authorize credit cards before arrival. In particular, you will figure it out the level of this place as soon as you receive the 3 pieces of sushi. Antonio was amazing! Do not miss their unique take on Tuna Tartare and even the egg rolls are standouts as thy are carefully handmade and not the cookie cutter rolls typical in so many paces. Attached bathroom The shop is open every day from 6 a.m. to 11 p.m. and serves up all of your favorite hot and iced coffee shop classics. The spa has 13 treatment rooms as well as a number of beachfront palapas, like the one pictured below, where you can also get a massage. I could taste that they used Mexican chocolate for the cake because it was unlike any other lava cake I've had. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Dont confuse the Hyatt Ziva Cancn with the Hyatt Ziva Riviera Cancn, which is located about 45 minutes south just north of Puerto Morelos. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. Find out what food and drink options you could be enjoying at this property. The grounds, rooms, pools, restaurants and common areas were extremely clean. Your email address will not be published. While you might have a not-so-great meal every once in a while, the food is consistently far above average and much better than the food I have had at any other all-inclusive resort. The water looked to only be about a foot deep, making it a good option for younger kids. But if swimming with dolphins is of interest to you, it is available right in the heart of the resort. Capitana - Gabriela 8,032 reviews .31 . flying to the U.S. to present a negative COVID-19 test no more than one day, transferring Chase Ultimate Rewards points, How to Book Hyatts Incredible All-Inclusive Resorts for Free with Points, Capital One Venture X Rewards Credit Card. The Suites . Moongate Hotel and Suites There is even a World of Hyatt Business Credit Card that offers 60,000 points after spending $5,000 in the first three months of card membership. Especially if you're booking a free all-inclusive stay using points This property has taken extra health and hygiene measures to ensure your safety is their priority -, Ziva Sky Ocean Front Master King Adults Only, Ziva Sky Ocean Front Master Double Adults Only, Ziva Sky Swim Up Ocean Front Master Double Adults Only, Ziva Sky Swim Up Ocean Front Master King Adults Only, Ziva Ocean Front Master Double Adults Only, Destinations, properties, even an address, 1728280|8,1720070|2,1720070,1744480,1740190,1745860|4,1745860,1728280|1,1736710,1728280,1739630,1728280|3,1745860|2, Personal or sensitive info (e.g. Copyright 19962023 Booking.com. Located at the far north end of the famous (or infamous) Cancn hotel zone, its about a 25- to 30-minute drive from the Cancn (CUN) airport. Contributions should be appropriate for a global audience. At least thats what happened to me. There wasn't anything she wouldn't do to make our experience better. Its open each night for dinner from 5 p.m. until 11 p.m. Hyatt Ziva Cancun Blvd. Dear Rachel L,Thank you for choosing Hyatt Ziva Cancun All-Inclusive Resort as host for your getaway vacation, but specially for taking the time to share with us your 5- bubble review; we truly appreciate the confidence you have deposited in us to spend the best leisure time in Cancun. Visa, In my experience, youll be offered many different opportunities to upgrade for a price as long as space is available. Tonight me and my boyfriend enjoyed a delicious meal at moongate! First, just past the main pool area, youll find a smaller beachfront area with lounge chairs and a number of cabana options. There is also a great pool and a play area inside the Kidz Club equipped with water slides and a few different play structures. The quality of food is not good among the Hibachi I have eaten so far. Hyatt Ziva Cancun. All rooms at Hyatt Ziva Cancn include a flat-screen TV, mini bar and a coffee machine. Ocean view When we arrived, we were quickly served to our table and our waiters were very friendly. (English) Our restaurant reservation was set at 5 o'clock, so our family arrived at right time with the dress code properly. There are a ton of different options, but I opted for the omelet bar with a side of fruit which was delicious. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Youll also earn 2x points per dollar spent on up to $15,000 of spending in the first 6 months of card membership. Toutes les chambres comprennent une tlvision cran plat, un minibar et une machine caf. He then cooked our fried rice in front of us while we were served miso soup and small sushi bites. Capitana - Gabriela But for now, Hyatt has made it a pretty well-oiled machine at their all-inclusive resorts. I cannot say enough good things about the service at the Hyatt Ziva Cancn. Moongate Hotel and Suites. Hyatt Ziva Cancun All Inclusive - Expedia . Our stay at the Hyatt Ziva was incredible. You can sort and/or filter them by time of year, review score, and more. and provided great service!!! But the Ziva Cancn made this pretty easy and painless. Prefiero cenar en otro restaurante. I felt exactly RACISM in Cancun, Mexico. Reviews of Turquoize at Hyatt Ziva Cancun - Adults Only - Expedia I am more concerned about ownership. Hyatt Ziva Cancun | Weddings & Packages | Destination Weddings I started with lovely sushi and nigiri which included several varieties of fresh local fish. To edit a review youve already submitted, contact our Customer Service team. We tried them for dinner and although displeased with the quality of my wife's steak (Ribeye), my fish was good, and the appetizers were very good along with a good salad bar. A hefeweizen and a brown ale. Come to this place to try perfectly cooked sushi, prawns and miso soup. From check-in to check-out and everything in between, I had absolutely no complaints. (Korean) 5 4 . Reviews are most valuable when they are original and unbiased. Nightly entertainment includes dance shows, live music, and dazzling acrobatic performances the whole family will love. La Bastille is the French restaurant at the resort, and its also the only restaurant in which kids are not allowed. Featuring a variety of incredible Asian cuisine, this restaurant has an enticing menu full of outstanding options. Hi Josie. If we find any, we delete them and, if necessary, take action against whoever is responsible. Hyatt Ziva Cancun has a desirable oceanfront location with a spectacularly scenic peninsula surrounded on three sides by turquoise seas. I don't know if it was because other Asians didn't give tips enough to them, but it was a really disrespectful experience. Hyatt Ziva Cancun, Cancn - Updated 2023 Prices - Booking.com American Express, And you wont be able to pick different room types the rooms bookable with Hyatt points are the Resort View king or double beds with a pull-out sofa bed. The booths and the teppanyaki grill are both dimly lit, providing a calm and cozy environment. Indulge in a body treatment, a facial, and a massage at the onsite spa. Hyatt Ziva Cancun - All Inclusive | Mexico | Funjet Vacations Superb. 1316 feet Review collected in partnership with Hyatt Hotels. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. For older kids, the resort has a teens-only spot called Moods where youll find pool tables, foosball tables, virtual reality simulators, and much more. Ocean view However, the welcome offer bonus alone is worth at least $750, and oftentimes much more. The service was well organized and on time. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Ask for Odon! Hyatt Ziva Cancun | Menu: Tradewinds - Dinner - playa-property-hub Had a really great meet here. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. 3 lunch es - burger - pizza - simple stuff.. each time we waited 45 min.. when I escalated we did not get any attention. In all fairness. Absolutely no complaints. Service is excelent. First, you can earn World of Hyatt points by transferring Chase Ultimate Rewards pointsto your Hyatt account. Blvd. Dear EdizSr,Thank you for choosing Hyatt Ziva Cancun All-Inclusive Resort as host for your getaway vacation and for taking the time to share with us your candid and completely helpful review.I honestly appreciate the comments you have brought to our attention, please rest assure your feedback has been shared with our Director of F&B as a valuable contribution to reinforce the great commitment we permanently have to all guests.On behalf of all associates and myself, we extend our sincere regrets that your perception about our food services ended that way. The Moongate, Cancun - Restaurant Reviews & Photos - Tripadvisor Within the room itself, youll find everything you would expect at a higher-end resort. I would rather have dinner at another restaurant. Ive been to a number of all-inclusive resorts all around Mexico, and while the experiences are usually great, the food leaves a lot to be desired. This dessert tasted as amazing as it looked. Nicely done for a fitness enthusiasts and I'm sure you will be pleased with the equipment. The grilled veggies on the side were also very flavorful. Grand Fiesta Americana Coral Beach Cancun All Inclusive. Saasil is the main cocktail bar at the resort and is open from 6 p.m. to 1 a.m. each day. Dont worry about earning Hyatt points to cover your all-inclusive stay. Usually hibachi is full of flavor and everything was just a little bland. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We were quoted about 45 minutes for the wait given our buzzer and went to enjoy the nightly show that the. Required fields are marked *. Brought things for us to try that we didnt know about. I had dinner here on my last night at the resort. Glad you enjoyed it. They even surprised us on our last night with a romantic gesture. We genuinely hope this incident does not diminish your preference and have the opportunity of welcome you again and erase this bad lasting taste.Sincerely, with a Service from the Heart.Alex de B,General Manager. We also had a bit of twist to this vacation, however, because our . special: Each review score is between 1 and 10. i definitely would come here again. No complaints. Dining Included | All Ages Resort | Hyatt Ziva Cancun This is a Preferred Partner property. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Our both side of groups were white. Kukulkan Km 9.5 Col. Zona Hotelera Manzana 51 77500 Cancn, Aguascalientes Mexico Zona Hotelera Get directions Edit business info Amenities and More Takes Reservations No Delivery No Takeout Accepts Credit Cards 4 More Attributes Recommended Reviews When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Enjoy the view. There are all-inclusive resorts, and then there is Hyatts portfolio of all-inclusive Ziva and Zilara resorts. Expect about a 25 to 30-minute ride from the airport, depending on traffic. Bon appetit! (Spanish) Las reservas de nuestro restaurante estn programadas para abrir a las 5 en punto, por lo que todos llegaron ordenadamente de acuerdo con el cdigo de vestimenta y se sentaron, pero parece que se recibieron 4 equipos al mismo tiempo. Balcony You can learn more about the cabana options on the Ziva Cancns website. Tepayaki - Rafael (go Hawks) These opinions do not necessarily represent the views of Booking.com. If you want to get into the water, the beach located just past the pool on the backend of the resort is your best option. It was just something I came to accept with all-inclusive stays. 3pcs . Last but not least, there was a third pool in the very back of the property just past the Club Tower where my room was located. Because Hyatt is one of theairline and hotel transfer partnersof ChasesUltimate Rewards program, you can transfer Ultimate Rewards points into your World of Hyatt account at a 1:1 ratio 1,000 Chase points gets you 1,000 Hyatt points. Attached bathroom I visited Saasil twice during my stay for a pre-dinner cocktail and stuck to the complimentary cocktail list both times. . Hyatt Ziva Cancun: Martin at the Moongate is awesome! Click Hereto learn more about the World of Hyatt Credit Card. Its the main stretch of beach in the hotel zone which is very swimmable and walkable. chef chef, chef . Service was too slow to request another meal. Better yet, the rates are very reasonable. Every dish was top notch, and Odon was very attentive and a great waiter. Once I was done with my testing, I was told that the results would be sent via email later that evening. The Moongate, Cancun: See 114 unbiased reviews of The Moongate, rated 4.5 of 5 on Tripadvisor and ranked #217 of 1,478 restaurants in Cancun. Please dont include personal, political, ethical, or religious commentary. Casa del Caf is the coffee shop on the resort and it was a great spot to get my days started. The Moongate, Cancun - Restaurant Reviews & Photos - Tripadvisor I was immediately greeted by the warm and welcoming staff who took my luggage and escorted me to the check-in area. Air conditioning Best of all, its a truly excellent use of points and miles to book your all-inclusive stay for free. And yes, that includes fully vaccinated Americans heading home from abroad. Just off of the main pool is another smaller pool that was a bit more relaxed. Very tasty. Your email address will not be published. Got here at 5 pm on Saturday and the lounge shares the same entrance as Mister Jiu's. Food was "ok" for the rest of my family.More, Another delightful restaurant at the Hyatt Ziva Cancun. Yes, you can make a reservation by picking a date, time, and party size. Washed down with several glasses of the house sparking wine. This is a family oriented resort so you will be disappointed if you think it will cater to adults or couples. However, a senior manager stated they were both wrong as he oversaw the ordering and they do indeed order Sea Bass. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Your suite is being reserved based on the occupancy information entered at the time of your booking. You can finish off your meal with one of the restaurants signature dessert options such as the light and fluffy mousse, the sweet and spongy passionfruit cake, or the choice for an adventurous diner: Sushi Dolce. Nice service. - would not go back after this experience.Lorenzo's- Rating: 3 out of 5:Our second favorite last year. Each room is equipped with a tablet that has the breakfast, lunch, dinner, and snack menus available. First RateMore. Booking.com does not accept responsibility or liability for any reviews or responses. The Hyatt Ziva Cancn is located on the far northeast side of the famous Cancn hotel zone. . In particular, you will figure it out the level of this place as soon as you receive the 3 pieces of sushi. Thanks! It was a great option for families to grab something quick. This property is a great place to bask in the sun with a beachfront location and snorkeling. business travel features to the top of the filter menu so you can find them faster. And of course, I had to wash it all down with a traditional mezcal margarita. Hyatt Ziva Cancun, Cancn - Tarifs 2023 - Booking.com Food was "ok" for the rest of my family. There was a problem loading the reviews. A fellow yelper told me that Moongate Lounge was opening on the second floor of Mister Jiu's and I simply had to go on opening night. Iron (English) Our restaurant reservation was set at 5 o'clock, so our family arrived at right time with the dress code properly. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The service is attentive and there are plenty of free water sports (kayak, paddle boarding, and scuba gear). Hyatt Ziva Cancun: MoonGate - Ask for Roberto! Hyatt Ziva Cancun, Cancn - Updated 2023 Prices - Booking.com The matcha cheesecake was a completely different kind of mouthwatering dessert. This 4.5-star property is 0.2 mi (0.4 km) from Caracol Beach and 0.3 mi (0.5 km) from Cancun Convention Center. My recent stay at the Hyatt Ziva Cancn just affirmed that. A tasty little treat to enjoy with your coffee. Very good hotel with very good food and restaurants. Simply put, the Hyatt Ziva Cancn is a great resort and a great way to spend a Cancn vacation. My heartfelt thanks to our butlers Luciana and Manolo who made our 43rd Anniversary the best ever!!! There were other 3 groups reservated and sat all together in long Hibachi table. The resort workers were fantastic, friendly and very accommodating. Just in front of the main pool is a large concrete area that was used for many different things throughout my stay. Both of chef put on a show dedicated to white groups each side of us, and we were completely ignored. Try again. I felt exactly RACISM in Cancun, Mexico. The Moongate - Hyatt Ziva Cancun chef 3 . Pagamos por el mismo paquete, y dimos propina incluso si tomamos una copa aqu en el hotel. 12,463 reviews .06 km away . Cash. Great hotel for a family trip. The Moongate:Didn't like last year- so didn't give this one a chance. It will generallycost just 25,000 World of Hyatt points each night. There is full food and drink service from the pools and beach with or without a cabana. If you are interested in attending one of the events at Saasil, make sure to check the events calendar after you check-in and make your reservations early. We made a dinner reservation for the hibachi performance and were not disappointed. Por supuesto, les di comida, pero me sent completamente mal. Tradewinds is described as a relaxed grill by day and a classic steakhouse by night. We had a chance to chat w food manager - eventually front desk mgr engaged us and he tried to help.Food quality is average. Beer, sparkling water, regular water, juice, and soda were available in the fridge. If you want action, this is where to find it. Are the prices at this restaurant mid-range / moderate? The Moongate is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. We love Sushi try the EBI Crispy and California rolls. El Mercado is the main buffet at the property, which serves classic breakfast, lunch, and different themed food each night for dinner. That said, please trust Luciana and Manolo will be recognized and cheered for the outstanding Service from the Heart they are providing every day.On behalf of all Hyatt Ziva Cancun associates and myself, we genuinely hope to have the opportunity of welcome you and your husband again to celebrate upcoming special occasions with all of us.Sincerely, with a Service from the Heart.Alex de B,General Manager. One of the bartenders was making some truly incredible tropical drinks. JCB, Good choice for breakfast or lunch We prefer to be served for dinner.Habaneros Rating: 4 out of 5My biggest surprise. Chef - Javier This all inclusive resort includes all meals, drinks, and non-motorized activities. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. It wasnt as impressive as the fitness center at the Hyatt Ziva and Zilara Cap Cana in the Dominican Republic, but it was more than adequate for my needs. It's committed to giving guests positive experiences with its excellent service and great value. Our favorite restaurant is The Moongate because of the food and services. The hotel is awesome toowe had a guy named Alberto (I think) at the front desk that went above and beyond getting us upgraded on a room.More, Dear ChinnChinn55,Thank you for choosing Hyatt Ziva Cancun All-Inclusive Resort as host for your getaway vacation and specially for taking the time to share with us your 5-bubble review; we truly appreciate your preference and the confidence you have deposited in us.We are delighted to know the level of service you received from the team members was consistently world class and exceeded your expectations in every aspect; we are proud to have professional, hardworking and service oriented team members who truly love what they do. It was perfectly crispy and delicious. Hyatt Ziva Cancn: A Full Review | Thrifty Traveler

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